Open to full-time work · Chicago, IL · Senior User Experience Designer

Senior UX
Designer
& People
Manager.

I build products used by millions and lead the teams that make them possible. 14+ years crafting data-driven experiences at scale, spanning agency, in-house, and everywhere in between.

View Case Studies → Download Resume
14+ Years in UX
8M Users reached
MS HCI · DePaul
Chris Poynton, Senior User Experience Designer and UX Design Manager based in Chicago, IL

Senior User Experience Design Manager · ADUSA

About me

A designer who
leads. A manager
who still designs.

Stop & Shop Giant Foods The Giant Company Food Lion Hannaford Walgreens Ryerson Grieve Industrial Ovens Cook County Chicago
Chris and friend

With a master's in HCI from DePaul and over a decade in user experience design, I've built a career around making digital experiences feel effortless.

I've worked both agency and in-house, partnering with brands like Stop & Shop, Giant Foods, Food Lion, and Walgreens to build large-scale products used by millions of people every day.

Currently I'm at ADUSA (formerly Peapod Digital Labs) as a Senior User Experience Design Manager, where I lead design for the customer fulfillment experience across a portfolio of major grocery brands.

🎨

As a Designer

  • End-to-end UX ownership
  • Data-driven design decisions
  • Research, prototyping & testing
  • Industry & competitor analysis
  • AI & complex systems
  • Accessibility & inclusive design
👥

As a Manager

  • Team leadership & mentorship
  • Cross-functional collaboration
  • Workshop facilitation
  • Roadmap & strategy
  • Storytelling & executive communication

I'm also into pizza, soccer, golf, punk music, and PS5. If you are into any of these things, we will definitely get along.

Impact by the numbers
💰
3× Revenue
Grew Ryerson online revenue from $32M → $100M and doubled conversion rate from 1.5% → 3%.
📈
+263% Search
Led Grieve Industrial Ovens redesign, driving +298% page views, −37% bounce rate, and an 8% conversion rate.
📱
8,000+ Stores
Led UX for a handheld device experience rolled out across 8,000+ Walgreens locations nationwide.
⚡
+50% Speed
Built cross-functional frameworks at ADUSA that cut project times in half across discovery and design.
Case studies
01

Stop & Shop · ADUSA

Same Day Delivery

E-commerce UI/UX Design User Research UX Strategy Fulfillment Strategy
↗ 02

Stop & Shop · ADUSA

Product Detail Page

UI/UX Design User Research Conversion Strategy Content Strategy
↗ 03

Ryerson

E-commerce Platform

UX Design B2B Information Architecture Content Strategy
↗ 04

Grieve Corporation

E-commerce Platform

UX Design B2B Information Architecture Content Strategy
↗ 05

Walgreens

Internal Tools

UX Design User Research UX Strategy Information Architecture
↗ 06

DePaul University · MS HCI

Academic Projects

Academic Research User Research Project Management
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🔒 Case studies are password protected. Contact me for access. Happy to walk you through anything.

Let's work
together.

I'm open to full-time opportunities in senior design or design leadership. If you have questions about my work or just want to talk shop, reach out.

📧 Email

iamchrispoynton@gmail.com

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💼 LinkedIn

linkedin.com/in/chris-poynton

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📄 Resume

Download PDF

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